Effective Date: December 2024
Introduction
Mindjurny (“we,” “our,” or “us”) is committed to protecting the privacy of all users who access our online platform, including schools, pupils, parents/carers, and staff. This Privacy Policy outlines how we collect, use, and protect personal information related to our services, which include pre-recorded evidence-based workshops, downloadable resources, signposting options, and associated apps.
Our platform is sold directly to schools, providing services for individuals aged 12 and above, as well as for parents, carers, and school staff.
Information We Collect
We collect and process the following types of information:
2.1 Information Provided by Schools or NHS Partners:
Institution Details: School, contact information, and billing details.
User Accounts: Names, roles (e.g., teacher, student, staff), and email addresses of authorised users provided by the institution.
Usage Data: Aggregated and anonymised data regarding platform usage by users within the organisation.
2.2 Personal Information from Individual Users:
Account Registration: Name, email address, pupil numbers, and username for school accounts.
Communication: Details provided during inquiries, feedback, or support requests.
2.3 Automatically Collected Information:
Device Information: Type of device, operating system, and browser used to access the platform.
Usage Data: Interaction with workshops, downloads, and other features.
Cookies and Tracking: Information collected to enhance platform functionality and analytics (see Section 8: Cookies and Tracking).
How We Use Your Information
We use the information we collect for the following purposes:
To Deliver Services: Provide access to workshops, and resources, to schools and their authorised users.
To Support Institutions: Enable schools to monitor engagement and outcomes where required (in aggregate and anonymised form).
To Improve Our Platform: Analyse usage trends and feedback to enhance content and user experience.
To Communicate: Send service updates, respond to inquiries, and provide technical support.
For Compliance: Fulfil contractual and legal obligations, including safeguarding and security.
Sharing Information
We do not sell personal information. We share data only in the following cases:
With Schools: Aggregate and anonymised data reports to schools for evaluation purposes.
With Service Providers: Third-party vendors supporting hosting, analytics, or other platform operations.
For Legal Compliance: Disclosure as required by law, court order, or regulatory bodies.
With Consent: When users explicitly agree to data sharing in specific scenarios.
Data Retention
Personal data is retained only as long as necessary to deliver services and comply with legal or contractual obligations. Schools may request data deletion for their users, subject to applicable laws.
User Rights
Authorised users and individuals associated with schools have the following rights:
Access and Rectification: Request access to or correction of personal data.
Deletion: Request removal of data where applicable, through their institution or directly.
Restriction and Objection: Opt-out of certain data uses, such as analytics or cookies.
Requests should be directed to Mindjurny in writing or email us at mindjurny@chums.uk.com
Institutional Responsibilities
Schools are responsible for ensuring proper use of the platform within their organisation, including obtaining parental consent for minors if required by law.
Cookies and Tracking
We use cookies and similar technologies to improve user experience and monitor platform usage. Institutions and users can manage cookie preferences through browser settings or institutional guidelines. For more information, refer to our Cookie Policy: https://www.mindjurny.com/cookie-policy/
Security
We implement robust technical and organisational measures to protect personal information. However, no system can guarantee absolute security.
Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updated policies will be communicated to schools and posted on the Mindjurny website.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: mindjurny@chums.uk.com
Website: https://www.mindjurny.com/get-in-touch/
Address: Mindjurny (CHUMS CIC) Wrest Park Enterprise Centre, Wrest Park, Silsoe, Bedfordshire, MK45 4HS.
