General Information
Q: What is this service, and who is it for?
A: This service provides online support for children, young people, and their parent carers to promote positive mental health and wellbeing. It includes pre-recorded workshops and downloadable resources tailored for different age groups and needs.
Q: Who can access the service?
A: The service is accessible to children and young people aged 12 plus with workshops available for parent/carers of under 12’s and school staff also able to access separate resources. It is designed to support a variety of mental health needs and promote overall wellbeing.
Q: What topics are covered in the workshops?
A: Workshops cover topics such as coping with stress, building resilience, managing anxiety, improving self-esteem, understanding emotions, and more. We also offer specific resources for parent carers on how to support their child’s mental health.
Accessing the Service
Q: How do I sign up?
A: You can sign up by visiting our website and creating an account. Once registered, and the school invoice is paid you will have access to all available workshops and resources.
Q: Is there a cost to use this service?
A: The cost for each school is based on the numbers of pupils on the school register and is £1 per pupil.
Q: What technology or equipment do I need to use the service?
A: You will need a device with internet access, such as a smartphone, tablet, or computer. Our resources and workshops are compatible with most web browsers, and no additional software is required.
Q: Are there live sessions, or are all workshops pre-recorded?
A: All workshops are pre-recorded, so the platform can be accessed whenever works best for the young person and family. This allows them to work through the materials at their own pace.
Using the Workshops and Resources
Q: How long are the workshops?
A: Each workshop varies in length, typically broken down into sections of no more than ten minutes, depending on the topic. We recommend setting aside additional time for reflection and any accompanying exercises.
Q: Can I download the workshops and watch them offline?
A: Currently, the workshops are available for online streaming only. However, all supplementary resources and worksheets are downloadable and can be accessed offline.
Q: Are there any resources specifically for parent carers?
A: Yes, we offer a range of resources for parent carers, including guides on supporting your child’s mental health, recognising signs of mental health difficulties, and tips for promoting a positive home environment.
Q: Can I share the resources with friends or family?
A: The resources are intended for personal use. However, if you feel someone else might benefit, please direct them to our website to sign up and access the materials themselves.
Privacy and Confidentiality
Q: Is my information kept private and secure?
A: Yes, we take privacy and security very seriously. All your data is kept confidential and is stored securely in compliance with data protection laws.
Q: Do you share my information with anyone else?
A: No, we do not share your personal information with any third parties without your consent, unless required by law. We will not be collecting individual person identifiable information.
Support and Troubleshooting
Q: What if I have trouble accessing the workshops or resources?
A: If you experience any technical issues, please contact our support team using our contact form and we will be happy to assist you.
Q: Can I provide feedback on the workshops and resources?
A: Absolutely! We value your feedback and encourage you to share your thoughts through our contact form. This helps us improve our service and offer better support.
Q: Do you offer any additional support beyond the workshops?
A: While our primary offering is through pre-recorded workshops and resources, we also provide links to other mental health services and support organisations that may be able to offer further assistance if needed.
Additional Resources and Updates
Q: How often are new workshops and resources added?
A: We will be updating our content regularly, with new workshops and resources added. We recommend checking back often or subscribing to our newsletter to stay informed of the latest updates.
Q: Are there any live events or Q&A sessions with professionals?
A: Occasionally, we may offer live events or Q&A sessions. Keep an eye on our announcements page for details on upcoming events.
Q: How can I stay informed about updates and new content?
A: You can subscribe to our newsletter or follow us on social media for updates, tips, and new content releases. Links to these can be found on our website.
Mindjurny and Schools
Q: Why have Mindjurny in schools?
A: As a vital part of the community, schools are increasingly being asked and legislated (Education Act 2002) to support the emotional wellbeing needs of young people. Mindjurny can elevate a school’s wellbeing offer by targeting aspects of care that are typically gaps in service, by providing:
- Universal access for CYP at the earliest possible time
- Access for those that may not want to ask for help – either because it’s too hard, or because they haven’t recognised that they need help yet
- Adult led support for under 12s, which has been found to be the most effective for early intervention support in this age group
- Better communication between staff and students by watching together and having a shared understanding of the concern
- Staff with greater confidence in understanding, identifying and speaking about emotional wellbeing needs
- School staff and their communities with the skills to start making changes
- The opportunity to raise awareness and positively change the school attitude towards emotional wellbeing
Q: How to fund Mindjurny?
- It is up to schools to decide how exactly to spend their pupil premium so that it supports pupils who need it most
- For the amount received via the premium for one pupil on free school meals, a school could run a whole school programme of unlimited use of Mindjurny for one year.
- School committee (PTA) can fundraise or local business sponsorship
- Ask parent/carers for £2 to support CYP Emotional Wellbeing
